At SUNTECH SOLUTIONS PRIVATE LIMITED, we aim to deliver your agricultural products safely and on time. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive an order confirmation once your order has been successfully placed
2. Shipping Locations
- We currently ship to domestic locations only
- International shipping is not available at this time
(You can modify this section if you offer international delivery.)
3. Estimated Delivery Time
- Standard delivery typically takes 5–10 business days after order processing
- Delivery times may vary based on location, weather conditions, or courier delays
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout
- Charges may vary based on product type, weight, and delivery location
- Any promotional free-shipping offers will be clearly mentioned on the website
5. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS (if available)
- You can track your order using the courier partner’s tracking system
6. Damaged or Lost Shipments
- If your order arrives damaged, please notify us within 48 hours of delivery
- Provide photos of the damaged product and packaging for verification
- In case of lost shipments, we will coordinate with the courier and provide a suitable resolution
7. Incorrect Address or Failed Delivery
- Please ensure that your shipping address and contact details are accurate
- We are not responsible for delays or losses due to incorrect or incomplete address information
- Re-shipping charges may apply in case of failed delivery
8. Delays Beyond Our Control
Delivery delays may occur due to:
- Natural disasters or weather conditions
- Government regulations or restrictions
- Courier service disruptions
We appreciate your understanding in such situations.
9. Contact Us
For shipping-related questions or support, contact us:
SUNTECH SOLUTIONS PRIVATE LIMITED
📍 Address: Ground Floor, 8B, SUN SRUSHTI CHS, SAKI VIHAR ROAD, TUNGA VILLAGE, POWAI, Mumbai, Mumbai Suburban, Maharashtra, India, 400072
📞 Phone: +91 2245657786
📧 Email: info@suntechagroproducts.com